Returns & Exchanges

If you are not totally satisfied with your eva-nyc.com. purchase, we’ll happily accept returns within 30 days of receipt. Returns within the continental US are free and easy!

Once we receive your return, we will refund the credit card used for the initial purchase. Please be patient. Seeing a credit on your account can take several business days.

For returns over $35, we reserve the right to review the item(s) and determine whether a full or partial refund is applicable based on the condition of the returned products.

Sadly, we cannot accept any returns and will not refund any items not purchased directly from eva-nyc.com.

Start a Return

• Free Delivery On Order $35+

• Free & Easy Returns

• Safe & Secure Payment

Newsletter

Sign up for the latest news from Eva NYC

• Careers at Eva NYC
• Contact Us
• FAQs

Quick Links

• Our Story
• Ingredients
• Store Locator
• How to Recycle
• Gift Card

Account

• My Account
• Track My Order
• Returns & Exchanges
• Report an Adverse Event

Help & Support

• Contact
• FAQ
• Accessibility
• Privacy Policy
• Terms of Use
• Safety Data Sheets

Quick Links

Account

Help & Support

• Careers at Eva NYC
• FAQs
• Accessibility
• Privacy Policy
• CCPA Compliance
• Safety Data Sheets

[FREE SHIPPING ON ALL ORDERS $35+](/content/pages/returns-exchanges ""/index.html)

Canadian Shoppers: Now Available At Sephora Canada In-Store and Online!!

Shop All

Featured

• Best Sellers
• Value Sets
• New
• Travel

Hair Concerns

• Damage
• Dryness
• Frizz
• Brassiness
• Excess Oil
• How to Style

Product Type

• Shampoo
• Conditioner
• Mask & Treatments
• Styling

Collections

• Repair
• Hydration
• Anti-Frizz
• Color Toning
• Daily Cleansing
• Dry Shampoo
• Styling & Curl
• Glitter

Value Sets

Rewards

Store Locator

MENU

Eva Logo and link to Homepage

About Us

About Us Sustainability Ingredients Blog

Search

Login

Cart

Returns & Exchanges

Sadly, we cannot accept any returns and will not refund any items not purchased directly from eva-nyc.com.

Start a Return

• Free Delivery On Order $35+

• Free & Easy Returns

• Safe & Secure Payment

Newsletter

Sign up for the latest news from Eva NYC

Quick Links

Account

Help & Support

Quick Links

Account

Help & Support

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

eva-nyc.com

eva-nyc.com is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

This website uses cookies to ensure you get the best experience on our website. Privacy Policy

PreferencesRejectAccept

shop.app

shop.app is blocked

This page has been blocked by an extension

• Try disabling your extensions.

ERR_BLOCKED_BY_CLIENT

Reload

This page has been blocked by an extension

Gorgias Shopper Engagement

Gorgias Floating ChatGorgias Floating Chat

Gorgias live chat messengerGorgias Live Chat